I had my washing machine delivered today, on time and very efficiently. The old one was removed and taken away. The delivery man hooked the new one up quickly and without any problems. Both men were courteous and polite. It's been a long time since I needed an appliance and I am very happy I shopped at Shore Appliance. They had a washing machine with all the old time features, that I was looking for, in a new machine. No other store had this. It really does pay to shop local!!
Virginia D.
7/27/2022
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Best customer service ever. I will buy all of my appliances from this company!
Gary
7/12/2021
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Despite some of the difficulties businesses are having with staffing supplies and deliveries, Shore Appliances still strives for excellent customer service and l am very pleased with their continued quality service and professionalism.
David Ring
8/28/2021
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Very very pleased with the service from start to finish. Chad and the crew has helped us keep our tenants happy with quick replacements of failed appliances. The delivery folks this morning were prompt, pleasant and efficient.
Dottie Daniel
10/8/2021
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Communication was great from the beginning and we don't remember ever having such wonderful service purchasing an appliance, ever! We will definitely be shopping here again!
Amy Burrows
12/13/2021
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What a nice experience!! I highly recommend this place!! Thank you so much Kimille!!
Erika Salazar
4/5/2022
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What a nice experience!! I highly recommend this place!! Thank you so much Kimille!!
Erika Salazar
4/5/2022
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we were looking for an Electric stove in and oven. From the moment we walked in, Chad was there to help us with looking at models and explaining features. He did so in a concise orderly fashion and very professional. We found what we were looking for a Frigidaire, Stove top with convection and self cleaning. Filled out the paperwork and in and out in about 20 minutes. Before leaving he let us know that it would be two days to delivery. Wow!! Doesn’t get much better Send that. It was delivered and set up by two very knowledgeable young guys. Thanks again Chad and your team!
Brandt Cooper
12/9/2020
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we were looking for an Electric stove in and oven. From the moment we walked in, Chad was there to help us with looking at models and explaining features. He did so in a concise orderly fashion and very professional. We found what we were looking for a Frigidaire, Stove top with convection and self cleaning. Filled out the paperwork and in and out in about 20 minutes. Before leaving he let us know that it would be two days to delivery. Wow!! Doesn’t get much better Send that. It was delivered and set up by two very knowledgeable young guys. Thanks again Chad and your team!
Brandt Cooper
12/9/2020
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Courteous sales personnel, no sales tax for DE residents who have appliances delivered, appliances are set up, old appliances are taken away for free and purchases are delivered in a reasonable time.
Vanessa S Deloach
12/24/2020
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Craig was very nice, also very thorough & asked alot of questions to make sure I received valuable understanding of the dishwasher,also did a nice clean up. I would absolutely reccomend their business the next time I need installation or repair, great job! Thank you! Chrisy Hughes
Christina Hughes
5/13/2021
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Courteous staff, great deal - scheduled delivery went without a hitch!
Carolyn McIntyre
5/1/2021
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Excellent and prompt service at very competitive prices. Highly recommend. I will not visit a big box store for appliances again now that I know about Shore Appliances.
Alan Robbins
8/25/2020
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Quick, courteous service, good price! Installers were excellent!
Julie Geary
9/1/2020
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Shore Appliance was easy to work with. They were upfront about what could be delivered in my time frame and helped me find the most cost efficient and energy efficient appliances that were available. They also set up my appointment with Sharp Energy and delivered on time. I would recommend them for all your appliance needs.
Megan King
11/11/2020
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we were looking for an Electric stove in and oven. From the moment we walked in, Chad was there to help us with looking at models and explaining features. He did so in a concise orderly fashion and very professional. We found what we were looking for a Frigidaire, Stove top with convection and self cleaning. Filled out the paperwork and in and out in about 20 minutes. Before leaving he let us know that it would be two days to delivery. Wow!! Doesn’t get much better Send that. It was delivered and set up by two very knowledgeable young guys. Thanks again Chad and your team!
Brandt Cooper
11/19/2020
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We have a rental in Ocean City. The refrigerator stopped working and we needed a quick replacement. As you will find out, many refrigerators are on back order at the big box stores.We called Shore Appliance. Mike Kromer immediately checked the inventory and the truck schedule. We had a new refrigerator installed the next day. Nothing like great service from a local small business.We could not be happier with our experience at Shore Appliances.
Good Time Vacations
12/16/2020
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It was tough finding a refrigerator during Covid. I appreciated the flexibility and effort from the folks at Shore. Although it took 3 months to get the right refrigerator, it was the supply chain not Shore. I will definitely use them again.
Karen Howland
12/17/2020
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Great service no pressure and quick
Harry Olynyk
3/29/2021
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Shore Appliance saved our vacation!We showed up at our beach condo and the fridge was dead. All the food ruined, and our entire family showing up in 2 days. I went to Shore Appliance 8 am Monday morning, and I had a new fridge in the house by the end of the day. And to top that, they knew my situation, so they took my fridge and plugged it in all day, so that when they put it on the truck to deliver it, it was already cold. I can not recommend them any more highly. Joel and his team saved the day and my vacation. Mark Davis
mark d.
7/2/2019
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This is the first time we used see Shore Appliace and was very happy with the service, the sales office the delivery and the installation. The service man came to our house on time and suggested that the range which was20 yes old be replaced rather then spending to fix it. We purchased an electric range and when we got home found out it was too high to fit in the space. Called and without a question recommended a replacement which we bought and the Other were like very much. They have on their computer prices from all major stores such as Home Depot. They make sure that they match the lowest price which I find very nice. The range were delivered exactly when they said it would be and the delivery people were very nice and did an excellent installation. I am happy to recommend Shore Appliace
Leonard D.
8/9/2019
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Just had a new dryer delivered yesterday. The delivery men were professional and efficient. Ryan was a terrific and knowledgeable salesperson. Would highly recommend Shore Appliance.
Debbie S.
8/13/2019
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Excellent service! Informative and helpful information from salesperson Bill Wheatley, who was respectful, courteous, and totally positive. Following his presentation we DID go to a couple of other stores, comparison shopping, but we had no problem in returning to make our purchase from Bill. Delivery was on time, and the two young gentlemen who installed the new stove, and removed the old one, did so in an efficient and professional manner.We are very satisfied!
Timothy J. C.
8/1/2020
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This place was great. Â Liz was our sales person and she was awesome! Â We originally had ordered a fridge from Lowes and they cancelled the order on us without telling us! Â So annoyed with the "big box" stores, so started to look local and found this business. Â Liz was great and helped us find the same fridge for the exact same price as Lowes and actually the delivery/haul away and install charge total were $100 less than Lowes. Â They were super responsive and communicated great with us. Â The delivery was like perfection - on time - date/time slot and the guys were awesome too - Thomas and Remy - very efficient and great professionals. Â They even found a little glitch and called the repair people to set up an appointment. Â This great service and delivery and full end to end customer experience would NEVER happen with the Lowes or Home Depot. Â Future forward, I will definitely shop local for all my appliance needs and will definitely buy an appliance from this place again!
Janine E.
8/11/2020
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I ordered a washer and dryer online. Ryan assisted with my order after discovering backordered items wouldn't be available for some time. All items were delivered on schedule and professionally.
Steve M.
8/28/2020
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Shore Appliance's personal attention and customer service far exceeded anything I could expect from a big box store. They were there every step of the way from purchase to deliver and installation. Installation was particularly challenging but the ownership was there to make sure the job was done right and I was satisfied. I highly recommend them!
Joe DiPaola
9/9/2020
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We have a rental in Ocean City. Â The refrigerator stopped working and we needed a quick replacement. Â As you will find out, many refrigerators are on back order at the big box stores. Â We called Shore Appliance. Â Mike Kromer immediately checked the inventory and the truck schedule. Â We had a new refrigerator installed the next day. Â Nothing like great service from a local small business. Â Â We could not be happier with our experience at Shore Appliances.
Roland F.
12/15/2020
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The sales person was excellent. Selection and price were also very good. Price could not be beat by big box stores. Double oven and microwave delivered and installed as promised. Can not tell you about the dishwasher. After 8 weeks still do not have it. I'm told it is a COVID-19 delivery issue.
Haddon R.
8/8/2020
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Great service no pressure and quick
Harry Olynyk
3/12/2021
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we were looking for an Electric stove in and oven. From the moment we walked in, Chad was there to help us with looking at models and explaining features. He did so in a concise orderly fashion and very professional. We found what we were looking for a Frigidaire, Stove top with convection and self cleaning. Filled out the paperwork and in and out in about 20 minutes. Before leaving he let us know that it would be two days to delivery. Wow!! Doesn’t get much better Send that. It was delivered and set up by two very knowledgeable young guys. Thanks again Chad and your team!
Brandt Cooper
12/9/2020
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we were looking for an Electric stove in and oven. From the moment we walked in, Chad was there to help us with looking at models and explaining features. He did so in a concise orderly fashion and very professional. We found what we were looking for a Frigidaire, Stove top with convection and self cleaning. Filled out the paperwork and in and out in about 20 minutes. Before leaving he let us know that it would be two days to delivery. Wow!! Doesn’t get much better Send that. It was delivered and set up by two very knowledgeable young guys. Thanks again Chad and your team!
Brandt Cooper
12/9/2020
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Just a shout out to Beth at the Ocean View location who provided us top-notch customer service in helping us find a stacking washer/dryer on short notice for a very small space and during difficult COVID times when inventory is low from suppliers. She did thorough research to find what we needed and expertly followed up with us throughout the process. We had just what we needed within little over a week. Delivery guys were great, too! Â We have already referred Beth to a friend.
Karen S.
1/4/2021
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Just a shout out to Beth at the Ocean View location who provided us top-notch customer service in helping us find a stacking washer/dryer on short notice for a very small space and during difficult COVID times when inventory is low from suppliers. She did thorough research to find what we needed and expertly followed up with us throughout the process. We had just what we needed within little over a week. Delivery guys were great, too! Â We have already referred Beth to a friend.
Karen S.
1/4/2021
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Had to replace our stacked washer dryer and had some specific needs. Beth patiently worked with us and researched several manufacturers to find the perfect fit. Delivery team came when promised and carefully removed the old and installed the new. Can't go wrong with these folks.
Kurt Snyder
1/1/2021
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Our experience with Shore Appliance was very good. Mr. Wheatley was very professional and helpful. The instalation was quick once they came in, late due to covid, very satisfied with all the Appliances that came in. Work was done very quickly and professionally. I like that they will service our products if needed. I highly recommend Shore Appliances .
Diane Thompson
12/24/2020
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Very good customer service! Made my purchase simple and easy... delivered and installed with zero issues! Will definitely shop here for my appliances in the future over the big box stores!!
Luke B.
12/22/2020
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After being greatly disappointed going to a big box store where I was promised delivery twice and no refrigerator appeared I was thrilled to get the exact fridge I wanted on the day promised at the same sale price as the box store.
Lisa M.
12/18/2020
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After being greatly going to a big box store where I was promised delivery twice and no refrigerator appeared I was thrilled to get the exact fridge I wanted on the day promised at the same sale price as the box store.
Lisa M.
12/18/2020
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Very receptive and anxious to help with selections and coordinate delivery. We typically work with the Ocean View office.
Lauren A.
12/17/2020
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It was tough finding a refrigerator during Covid. I appreciated the flexibility and effort from the folks at Shore. Although it took 3 months to get the right refrigerator, it was the supply chain not Shore. I will definitely use them again.
Karen Howland
12/17/2020
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Great to shop locally! Liz was very knowledgeable & nice. Delivery was on time. Good experience!
Bryan Clifford
12/17/2020
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Our church pantry bought a freezer and it was delivered the next day. Great customer service and nice deal.
Ed Smith
12/15/2020
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We recently purchased a washing machine from Shore Appliance after ours stopped working and we had a wonderful experience. Quick and easy purchase and the customer service was A+ from purchase to delivery.
Lisa Pusey
12/15/2020
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Friendly staff and very helpful.
Sharon Davis
12/15/2020
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We have a rental in Ocean City. Â The refrigerator stopped working and we needed a quick replacement. Â As you will find out, many refrigerators are on back order at the big box stores. Â We called Shore Appliance. Â Mike Kromer immediately checked the inventory and the truck schedule. Â We had a new refrigerator installed the next day. Â Nothing like great service from a local small business. Â Â We could not be happier with our experience at Shore Appliances.
Roland F.
12/15/2020
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We have a rental in Ocean City. The refrigerator stopped working and we needed a quick replacement. As you will find out, many refrigerators are on back order at the big box stores.We called Shore Appliance. Mike Kromer immediately checked the inventory and the truck schedule. We had a new refrigerator installed the next day. Nothing like great service from a local small business.We could not be happier with our experience at Shore Appliances.
Good Time Vacations
12/16/2020
Thanks for sharing your experience!
we were looking for an Electric stove in and oven. From the moment we walked in, Chad was there to help us with looking at models and explaining features. He did so in a concise orderly fashion and very professional. We found what we were looking for a Frigidaire, Stove top with convection and self cleaning. Filled out the paperwork and in and out in about 20 minutes. Before leaving he let us know that it would be two days to delivery. Wow!! Doesn’t get much better Send that. It was delivered and set up by two very knowledgeable young guys. Thanks again Chad and your team!
Brandt Cooper
11/19/2020
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Shore Appliance was easy to work with. They were upfront about what could be delivered in my time frame and helped me find the most cost efficient and energy efficient appliances that were available. They also set up my appointment with Sharp Energy and delivered on time. I would recommend them for all your appliance needs.
Megan King
11/11/2020
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Chad knows his stuff when it comes to appliances. He made furnishing our new house a breeze and the quality items we purchased are one of a kind that are loved by so many people!!! Will recommend Shore appliance for sure!!
Caitlyn Garnett
11/12/2020
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The sales team, especially Beth, were very knowledgeable. She explained every option available and did not pressure me into purchasing something I did not want. I am very pleased with the price and quality of my refrigerator and stand up freezer. I was told they would be delivered in three weeks, they arrived in one. The delivery team was so professional and did not waste any time getting the appliances through the door, hooked up, and leveled. I wish I knew their names so I could mention them.
Patricia Hartsuff
11/9/2020
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Due to covid restrictions, we had a difficult time finding a side by side refrigerator available for delivery when we settled on our new home. Beth went far beyond expectation researching and finding one. After having ordered 4 different refrigerators, we finally had one delivered the day after our long distance move. THANK YOU BETH!! She also helped us get a washer & dryer. Service, delivery and pricing was top notch.
Grace Mize
11/6/2020
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I had a fulfilling experience from start to finish. Â Our old washer died and we needed a replacement quickly. Â We heard that the big box stores were selling product that was supposedly available for delivery but was in fact on back order. Â We were able with Shore Appliance, all on the phone, to determine which machine was the best fit for our needs AND which machines were in stock and available for immediate delivery and installation. Â All of this was accomplished on the phone. Â I never visited the showroom. Â The sales person on the phone was able to explain to me all the features and benefits of all the available machines.We bought the machine on the phone and scheduled the delivery and installation which was completed without any complications.I was so very pleased with the service!
Beth C.
10/22/2020
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Our Sales Representative (Liz) is just amazing. Â She was instrumental in helping us select the appliances for our new home. Â When they delivered our Cafe Refrigerator, the delivery technicians were outstanding. Â They took great care to make sure the delivery and installation was perfect. Â The team did an excellent job in installing this appliance and they made sure that we were pleased with everything once the installation was complete.Shore Appliance is a great store and everyone in this organization does everything possible to ensure customer satisfaction. Â We looked at many "Big Box" stores and the support to the customer is not the same. Â The customer service at Shore Appliance was outstanding and they work with you to afford you the most competitive price possible.This is a wonderful organization. Â They have a great selection, but most important, is how much they support their customers. Â They truly provide great customer service and do everything to ensure that the process is smooth from beginning to end. Â You will be very happy if you choose to purchase from this wonderful organization. Â You will have to wait for your appliances, but that is a result of the Pandemic we are all learning to live with. Â This is a great place to do business with....
Anne P.
10/15/2020
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Experienced and knowledgeable sales people. Turn around time for ordering was 3 - 5 days and install the following week. Install was quick, 30 minutes. Very pleased.
Adele K. Bradley
10/14/2020
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They were so friendly and helpful. They were quick to help me find what I needed and set up my delivery. I had no problems getting just what I needed and was treated like I was important to them and not like I was a bother. Great customer service!!! I highly recommend them.
Sherry Moyer
10/14/2020
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5 star service from purchase to delivery!!
Michelle D.
10/14/2020
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Ryan at Shore appliances was knowledgeable and great in getting our new washer and dryers ordered virtually.
Shonna H.
9/22/2020
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I ordered appliances from Home Depot and the order got messed up. I was in a pinch as I had a builders loan and had to get a stove and a dishwasher within a few days. Shore appliances came to the rescue and delivered and installed within a few days. They were professional and relieved the stress. I would highly recommend Shore.
Paula Long Simmons
9/17/2020
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This is a fantastic company to work with. From start to finish they made purchasing the dryer I wanted a smooth easy transaction. The delivery was professional and friendly, I would highly recommend!
Beth Deeley
9/1/2020
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Had a great experience! Our laundry center needed to be replaced- we stopped in and met with friendly and knowledgeable staff--machine was delivered and installed in approx 5 days! Delivery personnel very courteous and professional. Â Will def use Shore Appliance again
Carolyn S.
9/3/2020
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Quick, courteous service, good price! Installers were excellent!
Julie Geary
8/31/2020
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We had the best experience with the purchase of our washer and dryer. Â They came when they were supposed to and everything went so smoothly. Â I'd definitely go back!
Sue K.
8/31/2020
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Nice People, Fast Service!
Ed Haywood
8/29/2020
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I ordered a washer and dryer online. Ryan assisted with my order after discovering backordered items wouldn't be available for some time. All items were delivered on schedule and professionally.
Steve M.
8/28/2020
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I had excellent experience with them they delivered my washer quickly on tim the day of settlement. Great delivery  and installation Thanks Don
Donald P.
8/25/2020
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Excellent and prompt service at very competitive prices. Highly recommend. I will not visit a big box store for appliances again now that I know about Shore Appliances.
Alan Robbins
8/25/2020
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We were happy with the buying experience and installation. They followed through on all phone calls and emails.
Marvin Cohen
8/8/2020
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This place was great. Â Liz was our sales person and she was awesome! Â We originally had ordered a fridge from Lowes and they cancelled the order on us without telling us! Â So annoyed with the "big box" stores, so started to look local and found this business. Â Liz was great and helped us find the same fridge for the exact same price as Lowes and actually the delivery/haul away and install charge total were $100 less than Lowes. Â They were super responsive and communicated great with us. Â The delivery was like perfection - on time - date/time slot and the guys were awesome too - Thomas and Remy - very efficient and great professionals. Â They even found a little glitch and called the repair people to set up an appointment. Â This great service and delivery and full end to end customer experience would NEVER happen with the Lowes or Home Depot. Â Future forward, I will definitely shop local for all my appliance needs and will definitely buy an appliance from this place again!
Janine E.
8/11/2020
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The sales person was excellent. Selection and price were also very good. Price could not be beat by big box stores. Double oven and microwave delivered and installed as promised. Can not tell you about the dishwasher. After 8 weeks still do not have it. I'm told it is a COVID-19 delivery issue.
Haddon R.
8/8/2020
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Very helpful and attentive. I was impressed with the inventory given all the giant places are out of stock. Delivery guys were pleasant and efficient.
Rose B.
8/4/2020
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they have great prices, and a nice website. unfortunately didnt have the model range i wanted in stock. After several attempts to call a specific person (Joel Hahn, who was very hard to reach), who helped me place an order and set up delivery. I had asked him to call our property manager to advise them when they were getting near to the house for delivery, so they could meet them, but the driver called me instead, and said no one told him to call our PM. Fortunately the new stove was delivered without any issues.
de topguy
8/5/2020
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Needed a new refrigerator since mine went up. Employees were very helpful in helping me find what u needed. I liked them so much I came back to them to buy an air conditioner a few days later. Both appliances well worth my time and money!
Megan Mills
8/6/2020
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Staff was well prepared with all COVID precautions, from the sales time to installation , our appliance matter was handled professionally, on time as promised and without incident. Highly recommend.
Jeffrey R.
8/4/2020
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Excellent service! Informative and helpful information from salesperson Bill Wheatley, who was respectful, courteous, and totally positive. Following his presentation we DID go to a couple of other stores, comparison shopping, but we had no problem in returning to make our purchase from Bill. Delivery was on time, and the two young gentlemen who installed the new stove, and removed the old one, did so in an efficient and professional manner.We are very satisfied!
Timothy J. C.
8/1/2020
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Thanks Chad for all your help during all this Covid drama
Karen Cole
8/2/2020
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Best customer service ever. I will buy all of my appliances from this company!
Gary Edwards
8/2/2020
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Beth was a terrific sales lady and answered all my questions before I settled on a 4 piece Frigidaire set. Price was the same as Lowe’s and Hone Depot. The refrigerator was delivered within a few days and the other three appliances within a month. Delivery and installation was very smooth and professional. Highly recommend this small but pleasant operation.
Penny Poppleton Miller
8/3/2020
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This is the first time we have used Shore Appliance and were very pleased with their customer service and quick response time. Â We just moved to Salisbury and the movers were not able to place our queen box spring in our bedroom due to the way the staircase is situated. Â The movers told us that they make a split queen box spring set so I called Shore Appliance. Â It's not something they normally carry in stock but they ordered the set right away and said it would take about 2 weeks. Â The set came in within that time frame and they immediately called to set up delivery. Â The delivery person was very friendly and we had great customer service. Â We will purchase from them in the future when we need to replace some applicances.
Kathleen C.
7/31/2020
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Comparative prices, and they have their own service people. Followup is great and the service techs make things right if there is a problem. Nice to deal with.
Diane Marshall White
7/24/2020
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Herl's fixed our track on our sliding door. Kim did an excellent job scheduling the appointment and providing reminders to me. Trey fixed the track and was very professional and courteous and I could not even tell that the track was fixed! Great job, Herl's!
Ryan Rodgers
10/12/2018
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Ordered my new oven on one day and it was delivered the next! Their sales staff are very knowledgeable and not pushy. In addition the delivery came earlier than expected... an added bonus. This is the 3rd appliance I have purchased.
Julie B.
4/30/2019
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Shore Appliance saved our vacation!We showed up at our beach condo and the fridge was dead. All the food ruined, and our entire family showing up in 2 days. I went to Shore Appliance 8 am Monday morning, and I had a new fridge in the house by the end of the day. And to top that, they knew my situation, so they took my fridge and plugged it in all day, so that when they put it on the truck to deliver it, it was already cold. I can not recommend them any more highly. Joel and his team saved the day and my vacation. Mark Davis
mark d.
7/2/2019
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This is the first time we used see Shore Appliace and was very happy with the service, the sales office the delivery and the installation. The service man came to our house on time and suggested that the range which was20 yes old be replaced rather then spending to fix it. We purchased an electric range and when we got home found out it was too high to fit in the space. Called and without a question recommended a replacement which we bought and the Other were like very much. They have on their computer prices from all major stores such as Home Depot. They make sure that they match the lowest price which I find very nice. The range were delivered exactly when they said it would be and the delivery people were very nice and did an excellent installation. I am happy to recommend Shore Appliace
Leonard D.
8/9/2019
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Just had a new dryer delivered yesterday. The delivery men were professional and efficient. Ryan was a terrific and knowledgeable salesperson. Would highly recommend Shore Appliance.
Debbie S.
8/13/2019
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I got a second appliance from Shore Appliance Connection during this time.. I can't tell you how much better it feels to get reliable service from a company that answers their phone, when you need them, unlike the box stores. Their prices are fantastic, and they are prompt and courteous always.
Stephanie Seebode McVey
7/20/2020
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Friendly knowledgeable staff, good selection of top quality products. Much better reliable choice than big box stores.
Dave Toth
7/10/2020
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Enjoyed working with Liz. I am a long distance owner and it was great to have Liz assist me with the selection, delivery and setup via email.
Ria Malinak
3/18/2020
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Fantastic Customer Service
Katie Caffrey Pahren
3/7/2020
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The washer I ordered was on back order so they offered an upgrade for the same price. They delivered on time and were very professional. I love my new washer!
Susan Lacombe
2/27/2020
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Very knowledgeable and great customer service. Big box prices but family owned atmosphere and service. Shop local.
Roland Powell Jr.
2/23/2020
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The repairman showed up on time and was professional. He diagnosed the problem and made the repair. A job well done!
Jim Ryan
2/20/2020
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Installation was performed when promised and done professionally. Very impressed with the installers' desire to get it right.
Wendyandjerry Berns
2/8/2020
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Prompt service , informed Sales People .
Patty Ayres
2/8/2020
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Personal attention from the sales people, and same price or cheaper than the big box stores!
Ed Heath
1/27/2020
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Excellent customer service. Delivery was excellent. It was timely and no guessing games when they would actually be here. Never before did we have delivery associates be so cautious when taking out our old stove and bringing in the new one. Highly recommend. We will continue to buy appliances here. Done with the big box stores!
Rita Mecca
1/18/2020
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Purchased a stove from them...Chad was great to deal with!! For our needs they had a generous display of appliances and fully equipped kitchens that you could browse through.
Lee-Sandy Savage
1/16/2020
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The company was very easy to work with. My icemaker in fridge broke and they got the right parts an fixed it in good time.. No fuss nos muss.
Beatrice King
1/16/2020
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Our experience was great! Liz, our saleswoman was excellent & very knowledgeable about the Electrolux Steam Washer & Steam Dryer we purchased. Delivery & installation was on time with no problems. Liz even told us about two rebates we were entitled to!
Maria Litsas Ryan
1/1/2020
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The staff at this store are on the ball and Know appliances. Their kind and attentive, and provide quick, knowledgeable service.
April Kober
1/2/2020
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Very professional staff, has answered all my questions in a promp time,My son also bought his appliances from Shore and was satisfied with staff and service.
William H.
1/2/2020
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Purchased a new Speed Queen washer & Dryer from Shore Appliance Connection, everyone from the sales person to the delivery crew was excellent. The washer they brought out was damaged from the factory (no fault of Shore Appliance) The delivery crew showed me the damage which was very visible and contacted the store, they were very quick in getting me a replacement and made sure everything was as it should be. I have been very pleased with their service and recommend them.
Bruce Kelly
12/20/2019
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Great service. Great prices on appliances.
Nancy Johnson
12/18/2019
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Local company with excellent prices and service. See Mike if you need anything. He has years of experience!
Sandra Brooks Crawford
12/14/2019
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Shore Appliance went above and beyond for my company. I spoke with Ryan and he was responsive, knowledgeable and helpful. We are general contractors that work around the country and its always refreshing to find a company we can depend on.
Jamie Harvey
12/10/2019
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Shore Appliance went above and beyond for my company. I spoke with Ryan and he was responsive, knowledgeable and helpful. We are general contractors that work around the country and its always refreshing to find a company we can depend on.
Jamie Harvey
12/10/2019
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We have ordered all of our appliances from Shore Appliances over the last 18 years. In the past year and half we had to buy a new fridge, new washer and dryer. I highly recommend them. Great customer service
Mike Phippin
11/29/2019
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Good service. They arrived as promised.
Chris Louridas
11/18/2019
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Their delivery men were so determined to deliver the appliances even though they had to hoist the old refrigerator over the porch railings
Roseann Santoro
11/8/2019
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Great products, professional service, knowledgeable staff. They made it easy from the sale to delivery and installation. Ask for Chad Cantwell!
Teresa Folker Pusey
10/31/2019
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We made the mistake of trying to purchase a washer and dryer through Home Depot which was a disaster! We then went to Shore Appliance and got better appliances for almost the same price. No hassle on delivery and were so pleased with the gentleman who did the install. Now we are remodeling our kitchen and went right back to Mike Kromer our salesman for our kitchen package. After we picked out our package I really shopped price and couldn't find a cheaper price anywhere. Mike was constantly in touch with me about everything from beginning to end and I was so pleased to see the same gentlemen come with these appliances in a Shore Appliance truck again instead of a rental truck that looked like it was on its last leg. This is a great company with good employees and I wouldn't hesitate to do business with them again in the future and recommend them. Well done everyone at Shore Appliances!
KAREN BALDWIN
11/2/2019
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As always, thank you for the amazing customer experience!
Nancy Mitchell Phillips
10/24/2019
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Great service and very responsive. They met all our needs.
Brent Peterson
10/15/2019
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Shore Appliance was fantastic throughout my entire experience with them in purchasing a new refrigerator! Ryan Larmore, our Sales Advisor, helped us through the process by first coming over to see our kitchen and talk about our options. He priced out various sizes and models for us in an email quote and then when we finally decided on the model to purchase, he organized the order and delivery in an insanely quick amount of time. I heartily recommend Shore Appliance! A+++ Thanks again Ryan!!!!!
pamacht
10/13/2019
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Everything was done time. Everyone was very accommodating.I definitely would use their services again.
Barbara Shelesky
10/11/2019
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Outstanding experience with Shore Appliance! While we were looking for a new slide-in stove and asking questions, Ryan was answering my wife's emails at 7:30 in the morning. A visit to the main store in Salisbury was an eyeopener and a real treat. The store is actually a combined Design Center and Appliance store. It's huge and the appliances are displayed in custom designed settings. We were told our particular stove was back-ordered and would arrive in ten days. It was delivered to the store on schedule and installed in our Lewes home three days later. The Installers were very professional - careful not to mar or damage surrounds. The stove was unpacked from the factory carton in our driveway and all the tape, paper, foam, etc, was discarded before bringing the stove in the house. We could not be happier with Shore!
Charles Patalive
10/11/2019
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Can’t say enough great things about Shore Appliances! Eight years ago we bought a front load Samsung washing machine. Huge mistake! Two weeks ago it died and we were told by our appliance tech it would cost $600.00 -$800.00 to fix!!! So because we trust the folks at Shore Appliances we went there to buy a new washer, this time an AMERICAN-made Speed Oueen with an awesome warranty! The delivery people were awesome and were very professional! Always, always shop locally owned businesses!! Thank you Gary Larmore for your great service!!
Delores DeVage
9/27/2019
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Five Star all the way! Excellent experience from the moment we walked through their door to the moment when my new washer was hooked up and ready to go. This is a well assorted, no-pressure store, every appliance we considered was explained, no "steering" toward expensive lines when you have a budget. Delivery and setup were prompt, well coordinated, and professional. We will be back for additional appliances. Thank you, great team!
Sunny Sonnenrein
9/17/2019
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Had our appliance serviced and the technician was super helpful and performed significant repairs on our freezer efficiently. Would recommend his services to anyone, he was great!!!
Jody Rote
9/9/2019
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This is the first time we used see Shore Appliace and was very happy with the service, the sales office the delivery and the installation. The service man came to our house on time and suggested that the range which was20 yes old be replaced rather then spending to fix it. We purchased an electric range and when we got home found out it was too high to fit in the space. Called and without a question recommended a replacement which we bought and the Other were like very much. They have on their computer prices from all major stores such as Home Depot. They make sure that they match the lowest price which I find very nice. The range were delivered exactly when they said it would be and the delivery people were very nice and did an excellent installation. I am happy to recommend Shore Appliace
Leonard D.
8/9/2019
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Ryan at the Ocean View Store was very knowledgeable helping us get a new washer dryer for our beach house. Delivery was scheduled, actually arrived a little early and the delivery / install guys did a great job.
Mark Tucker
9/6/2019
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Staff family friendly and knowledgeable. Prices outstanding wish I knew about u all a long time ago. Kudos to Beth who sold me my appliance and the guys that delivered and did an outstanding job. Thx
Mitchell S.
9/6/2019
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We needed some appliances delivered and installed quickly. Shore Appliances made the process very easy. Thank you!
Terry Errett
8/30/2019
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Highly recommend Chad Cantwell who went above and beyond to help me with purchase of washer and dryer needed quickly. Â Chad helped with everything - selecting the right size for a smaller space, making sure we had the needed features, finding our selected option from another location, and getting on the delivery schedule far sooner than originally expected. Â I was all set to go and comparison shop at Lowe's but I knew the fantastic customer service I got from Chad couldn't be beat! Â Washer and dryer delivered within promised 2-hour window just 3 business days after purchase.
Cherianne B.
8/29/2019
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Shore Appliance saved our vacation!We showed up at our beach condo and the fridge was dead. All the food ruined, and our entire family showing up in 2 days. I went to Shore Appliance 8 am Monday morning, and I had a new fridge in the house by the end of the day. And to top that, they knew my situation, so they took my fridge and plugged it in all day, so that when they put it on the truck to deliver it, it was already cold. I can not recommend them any more highly. Joel and his team saved the day and my vacation. Mark Davis
mark d.
2/7/2019
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Ordered my new oven on one day and it was delivered the next! Their sales staff are very knowledgeable and not pushy. In addition the delivery came earlier than expected... an added bonus. This is the 3rd appliance I have purchased.
Julie B.
4/30/2019
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Shore Appliance saved our vacation!We showed up at our beach condo and the fridge was dead. All the food ruined, and our entire family showing up in 2 days. I went to Shore Appliance 8 am Monday morning, and I had a new fridge in the house by the end of the day. And to top that, they knew my situation, so they took my fridge and plugged it in all day, so that when they put it on the truck to deliver it, it was already cold. I can not recommend them any more highly. Joel and his team saved the day and my vacation. Mark Davis
mark d.
7/2/2019
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Just had a new dryer delivered yesterday. The delivery men were professional and efficient. Ryan was a terrific and knowledgeable salesperson. Would highly recommend Shore Appliance.
Debbie S.
8/13/2019
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Just had a new dryer delivered yesterday. The delivery men were professional and efficient. Ryan was a terrific and knowledgeable salesperson. Would highly recommend Shore Appliance.
Debbie S.
8/13/2019
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Thank you Ryan at Shore Appliance in Ocean View for all of your help and knowledge about the Speed Queen washer! It is so refreshing to have someone so knowledgeable about the product they are selling. Your delivery crew was courteous and very thorough! We will definitely use Shore Appliance again!
Diane Ciardullo Maneri
8/27/2019
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This is the first time we used see Shore Appliace and was very happy with the service, the sales office the delivery and the installation. The service man came to our house on time and suggested that the range which was20 yes old be replaced rather then spending to fix it. We purchased an electric range and when we got home found out it was too high to fit in the space. Called and without a question recommended a replacement which we bought and the Other were like very much. They have on their computer prices from all major stores such as Home Depot. They make sure that they match the lowest price which I find very nice. The range were delivered exactly when they said it would be and the delivery people were very nice and did an excellent installation. I am happy to recommend Shore Appliace
Leonard D.
9/8/2019
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Sales person was helpful and knowledgeable. Helped me pick out a package for nice appliances within our budget. Customer service has been very responsive.
Liz N. Adam Reagan
8/19/2019
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Purchased Maytag washer & dryer. Entire transaction was handled in a first class manner.
Chip Smyth
8/19/2019
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Called at the beginning of the week and Shore Appliance was able to get someone out to look at my washing machine on Friday which fit my schedule. Zack was very professional and knowledgable. Very happy with my service and the fact they now have a location in Ocean View.Keep up the good work!
Mike Voeltner
8/13/2019
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Just had a new dryer delivered yesterday. The delivery men were professional and efficient. Ryan was a terrific and knowledgeable salesperson. Would highly recommend Shore Appliance.
Debbie S.
8/13/2019
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This is the first time we used see Shore Appliace and was very happy with the service, the sales office the delivery and the installation. The service man came to our house on time and suggested that the range which was20 yes old be replaced rather then spending to fix it. We purchased an electric range and when we got home found out it was too high to fit in the space. Called and without a question recommended a replacement which we bought and the Other were like very much. They have on their computer prices from all major stores such as Home Depot. They make sure that they match the lowest price which I find very nice. The range were delivered exactly when they said it would be and the delivery people were very nice and did an excellent installation. I am happy to recommend Shore Appliace
Leonard D.
8/9/2019
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Excellence service. Bought a fridge Monday and it was delivery Tuesday. I originally bought a fridge from Lowe's and waited a week just for them to miss their delivery date twice. Lowe's then told me it would be another week and a half to get the fridge (2.5 weeks total). Got a refund from Lowe's and went straight to Shore Appliance. This was a good reminder to SHOP LOCAL. They provided a way better customer service and purchasing experience than the big box retailers, all at the same price, with faster delivery. Michael was knowledgeable and helpful.
J C
8/7/2019
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Excellence service. Bought a fridge Monday and it was delivery Tuesday. I originally bought a fridge from Lowe's and waited a week just for them to miss their delivery date twice. Lowe's then told me it would be another week and a half to get the fridge (2.5 weeks total). Got a refund from Lowe's and went straight to Shore Appliance. This was a good reminder to SHOP LOCAL. They provided a way better customer service and purchasing experience than the big box retailers, all at the same price, with faster delivery. Michael was knowledgeable and helpful.
J C
8/7/2019
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Excellent service!  Installed a new washer for a great price with absolutely no drama.  Showed up exactly when they said, did the install perfectly and took away the old one and cleaned up afterwards.  Couldn't ask for anything better!
William R.
7/31/2019
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Got to my beach home and refrigerator had stopped cooling. Freezer working fine. Did some google research said it probably the board. Bought a board and installed no luck. Started looking for a new refrigerator. All the big boys Lowes, Home Depot etc. Could not deliver for weeks to a month. Called Shore Appliance they could deliver the next day. They delivered the next day as promised.
Gregory Wellons
7/29/2019
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Fantastic customer service! Our newly purchased condo had a refrigerator issue and they got us up and running in a tight timeframe. Thanks to Lisa for getting this done! 5 stars for sure!!
Kathy Mortale Ayres
7/24/2019
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I was doing a major renovation of a rental home I owned and was moving into permanently. Shore Appliance Connection was recommended by the contractor I was using. I was pleasantly surprised by the variety of appliances the breadth of knowledge the sales staff had about what they sold. They were friendly and super attentive. Finally the appliances were delivered and installed when my contractor needed them and they look great in my new kitchen and laundry area.
Ken Montville
7/19/2019
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They were great when our frig broke down in the middle of a heat wave last year. We are putting them down to contact if we need any appliances replaced in...
Tammy F.
5/18/2015
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Shore is easily the best company I've ever dealt with. We just remodeled our kitchen and purchased Monogram refrigerator, cooktop, dishwasher, and ovens....
John S.
7/24/2017
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Dealt with Ryan. Had an EXCELLENT experience and learned quite a bit about dishwashers in the process. They are my "go to" for appliances because they are small business, locally owned and they WILL PRICE MATCH for you!! I've purchased washers (Speed Queen... the ONLY WAY TO GO!!!) and dryers (same... Speed Queen!), dishwasher and next will be fridge, gas stove, etc., etc. Great people WHO WANT TO HELP!!!!
Thom Gulyas
8/12/2017
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Shore Appliance always provides exceptional service. I have purchased appliance from them for over 20 years. Service behind the sale is very important to me, and Shore Appliance employs a staff of very competent people. Thank you, and Bree for taking care of me! I am looking forward to my new washer and dryer.
Stephanie Willey
5/28/2018
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I sent a dryer there to get fixed, The people were very nice and very prompt. Had it back within 2 days. Would definitely use them again.
Sandy Dorman
7/15/2019
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Awesome company - they were efficient, keep to the installation shedule - always a plus.I really appreciate the installer - he was clean, made sure everything worked properly and made sure we understood all the settings on the dishwasher - he even suggested how to clean the inside!I wouldn't ever think of going to Lowe's after this purchase.
Janice H.
7/15/2019
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Staff was terrific! Product selection excellent. Delivery on time, as promised. Driver professional, pleasant and courteous.
Colleen Richardson
7/6/2019
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Joel at Shore appliance was fantastic. I had a urgent need and Joel was able to make it happen including having everything delivered on the exact date that I needed delivery. The installers were also excellent did a wonderful job.  Overall an excellent experience and I would not hesitate to use them again.
Jay E.
7/6/2019
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My refrigerator in my third floor condo went out on me. I tried the local big name stores but they had no white refrigerators in stock. Was told at least a week due to the 4th of July rush. I called Ryan at Shore Appliance and he not only had one in stock (at a great price) but he offered to get it on the truck that day. Definitely would recommend them.
frank schwartzberg
7/2/2019
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Shore Appliance saved our vacation!We showed up at our beach condo and the fridge was dead. All the food ruined, and our entire family showing up in 2 days. I went to Shore Appliance 8 am Monday morning, and I had a new fridge in the house by the end of the day. And to top that, they knew my situation, so they took my fridge and plugged it in all day, so that when they put it on the truck to deliver it, it was already cold. I can not recommend them any more highly. Joel and his team saved the day and my vacation. Mark Davis
mark d.
7/2/2019
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Shore Appliance saved our vacation!We showed up at our beach condo and the fridge was dead. All the food ruined, and our entire family showing up in 2 days. I went to Shore Appliance 8 am Monday morning, and I had a new fridge in the house by the end of the day. And to top that, they knew my situation, so they took my fridge and plugged it in all day, so that when they put it on the truck to deliver it, it was already cold. I can not recommend them any more highly. Joel and his team saved the day and my vacation. Mark Davis
Mark Davis
7/2/2019
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My husband and I recently purchased a new refrigerator and dish washer from the Ocean View/Bethany Beach location.  We were thrilled with the service and response we had since we needed to order an in stock item and have it delivered quickly.  Delivery was on time and the installers were friendly, knowledgeable, and clean.  I would go back to purchase any other appliance!
Elaine M.
6/29/2019
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Showed up as promised, quickly solved the problem! Yeah!
Tom Guay
6/28/2019
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This was my first time dealing with Shore Appliance and it went very well. They were friendly - no high pressure-type sales pitches. They were very knowledgeable about their products (in my case, gas grills). I know I spent a fair amount of money for a quality product and I felt good about the whole transaction - from start to finish.
Jim Silvestri
6/25/2019
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We recently purchased a stackable washer and dryer. This was my first experience shopping for the stackable and salesman (Joel) was knowledgeable and...
Patricia F.
6/4/2019
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Service, and response was right on
David M Drake
6/4/2019
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Chad Cantwell has been so informative in 3 recent purchases, their extended warranty very good.
Bobbi Wilkins
6/4/2019
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Purchased a washer & dryer from Shore Appliance in Jan. 2019. Very pleased with them. I had a problem with the washer. Called & they came out the next day. Issue was resolved. Friendly service person. Purchased all my kitchen appliances from them a few years ago. Pleased with it. Would use them again. Shout out to my favorite sales person Bill Wheatley who always gives me the best deals.
Theresa Scott
4/30/2019
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Where do I begin? Great products, quick and results-oriented service on products that they sell and ones they do not. I have been using them for 30 years even when I lived in Lewes and came within 24 hours to check the thermostat in my oven all the way from Salisbury. Now that I live in a new home in Rehoboth Beach, they are my go to once again!
Annette Stellhorn
4/29/2019
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Made a quick need to replace a refrigerator in a rental property informative and easy. Friendly, knowledgeable guidance with selection and follow through on delivery service exactly as promised. Would definitely use again.
Gini Gravatte Bepko
4/25/2019
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The sales staff was tremendously helpful in picking the right appliances for our needs. The Service Technicians were professional and did a great job in installing our stove, microwave, dishwasher and refrigerator.
Michael Law
4/16/2019
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The store has a big selection usually and some beautiful pieces. Their delivery/installation services were right on time and were careful installing my new dishwasher....and mindful of other things in the house.
Paige Ward
3/30/2019
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Great staff. Nice showroom.
Debra Maske
3/21/2019
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Bree Stade was so professional, and makes shopping for appliances easy. I highly recommend her, she helped us get all 6 of our appliances for a great price!! I will definitely be doing buisness again with Bree at Shore Appliances in Salisbury.
Sarah Gabrielle Wasem
2/20/2019
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Great price with quick delivery
Alan Heritage
2/19/2019
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Great service! and Very Helpful. We Highly recommend Sales Associate Bree Stade
Joseph T Nicholas Sr.
2/12/2019
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Our sales rep was excellent. He listened to our needs and helped us choose. The delivery process also went very smoothly!
Nancy Z
2/1/2019
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Very helpful and knowledgeable about the products we were looking for.
Kevin Mowbray
12/17/2018
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The job was completed efficiently with skills, expertise and experience I do not possess. We're totally satisfied
Tom Welsh
11/30/2018
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Great prices! On Thanksgiving morning he opened up shop and sold us a stove because our oven went up the night before, if that isnt amazing customer service I dont know what is!!! Thank you so much for helping to save our special day!
Dee Seabrease
11/22/2018
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Big shout out to you guys for opening up and saving Thanksgiving. Thank You Ryan.
Lemuel Rodan
11/22/2018
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Friendly service staff. Bought all our appliances from them. Had small problem and they corrected immediately. Would recommend them highly.
Robine Reese
11/13/2018
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I always Call Bill Wheatley and he finds what I need or want. I receive mdse when expected and delivery guys are very helpful. They make sure appliances are polish and give instructions on operation. Times given for arrival are on schedule and Bill always check back to make sure all is OK. I would highly recommend them. Barbara Warren Huffer
Warren E Willey
11/8/2018
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Great prices, quality merchandise and a very helpful and accomidating sales staff.
Donnie Allen
11/8/2018
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We had a problem with our natural gas cooktop that Shore Appliance quickly diagnosed and fixed. Fast and friendly service! We recommend them if you need appliance repairs. Also, their appliance sales are competitively priced and they back their extended warranties with their own technicians unlike the big box stores.
Gary Deutsch
11/6/2018
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We recently bought a washer and dryer pair from Shore Appliance. We are very satisfied with our experience. Bill Wheatley was helpful and forthright in answering our questions. Delivery and installation went well, with no nicks or other damage to the appliances. The company also offers an extended warranty with terms that are superior to those offered by the manufacturer (Maytag).
Dennis Rice
10/26/2018
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Excellent advice and support from Ryan on gas grill selection. Great price and service.
Stephen Haynes
10/12/2018
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Bought appliances from them for years. Always pleased with their price, service and delivery!
Dean Richardson
10/4/2018
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The sales staff was extremely professional and courteous. The item, which we were shopping for, was in stock and delivery was made promptly the next afternoon. The delivery gentleman was also very courteous and took great care in delivery and placing the item within my home.
Dodie Kerr
9/13/2018
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I am very pleased with my buying experience. The salesperson was knowledgeable, paperwork was fast and easy, delivery and installation went exactly how they said it would go. I will purchase from them again in the future.
Michael Laws
9/10/2018
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Very good customer service so far. More to do, and am hopeful that it continues.
Vanessa Ampolini Barbee
8/28/2018
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Great prompt service and delivery. We knew the model we wanted and called in our order. Bill took our order on Saturday and promised delivery on Tuesday with a phone call late Monday to confirm delivery window. Went exactly as promised and Lyle and his assistant were right on time and were very courteous. The price was competitive with Home Depot and with quicker delivery schedule. We'll be buying our next appliance from Shore!
Paul Lee
7/7/2018
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Excellent experience from the first phone call to the completion of service. Scheduled service call to assess and repair. Arrived as scheduled. Super pleasant and knowledgeable. Prompt prleasant service at a reasonable price. Will recommend and use again if needed.
Jennifer Dawicki
7/5/2018
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Just bought 3 new appliances at a good price about as quick and easy as could be. Bill Wheatley was great.
Becky Drummond
7/4/2018
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Ryan at Shore was helpful in getting my GE stovetop delivered and installed . He sent two men and in 30 minutes it was swapped out and working perfectly. Good business for me.
Henry Isherwood
6/24/2018
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Awesome customer service
Kevin Williams
6/16/2018
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Great experience in store, delivery and installation!!
Kevin Les Callette
6/9/2018
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My repairman was excellent, very fair and gave me some pointers on using my washer. II will definitely use them again.
Christine Dougherty
5/31/2018
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Ten years after our first purchase we came back and were very pleased with price, product and service.
Michael Bloxham
5/31/2018
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I went to Shore Appliance after Sears confirmed a delivery date and time for a new fridge, then, 40 minutes later, delayed it by 10 days. Their excuse: they couldn't control when the manufacturer would get it to them. They also wouldn't hook it up. Shore Appliance had it to me by the end of the week and I did it all over the phone. Haul away of the old fridge and hook up was included for a very reasonable price. Will definitely use them again.
Mary Bohlen
5/26/2018
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Shore Appliance Connections has a nice show room, great customer service, and product knowledge. They offered great financing options, quick delivery and installation. I highly recommend they be considered for your next appliance purchase!
Garrett Magaha
5/14/2018
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We have purchased all our appliances at Shore Appliance and have always had a good experience when dealing with them. They are courteous, helpful, and knowledgeable. We would not hesitate to recommend them to our friends.
Sandy Miller
4/21/2018
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We have been long time customers of Shore Appliances because of their level of service, professionalism and commitment to their customers. When we purchased our new home, there was never a question as to where we would purchase our washer and dryer. Everyone in the store and on the install team is friendly and helpful. Thank you to Bree for a great sales experience and to the install team for a job well done. Of course thanks to the Larmore family too for always being awesome.
Melanie Brewton Smith
4/20/2018
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Wonderful experience. Chad was our salesman, he listened to us and helped us to pick out an awesome new set of appliances for our kitchen. If we need anything we will definitely go here first! We couldn't be happier.
Meghan East
4/9/2018
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Very helpfull, worked with my budget, delivered the appliance in 2 days. From Sales to Delivery was a good experience. The freezer door has 2 dings but Shore App offered us a discount we chose the option to reorder the door. The Black Stainless is very nice. Thanks
Bobby Wilkins
4/3/2018
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After 2 weeks of frustration trying to buy a new stove from Home Depot,I called Shore Appliance. Over the phone Bree arranged for it to be paid for and delivered in 4 days. Price was only a few dollars more-well worth it! Delivery men were polite and professional. I couldn't be more satisfied. Have 5 elderly appliances and when they go, I will be purchasing them from Shore Appliance
Wanda Dalfonso
4/3/2018
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I shop at Shore Appliance because they have the Best Customer Service. Thanks Bree and the delivery guys, you really are the BEST.
Mary Staley-Ball
3/21/2018
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Very pleased with our shopping experience at Shore Appliance. Very pleased with John's sales service and the delivery gentlemen. We will certainly shop at Shore Appliance again and ask for John.
Deborah Young
3/18/2018
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Great service! Very easy transaction. Hopefully, follow up will be good as well.
Jennifer Mills Horner
3/12/2018
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Lionel and Doug were very professional in delivering our washer on Tusday
Cynthia Cowall
3/7/2018
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Great service at a great price! Ryan helped us find everything we needed which was a stove, fridge, dishwasher, microwave, washer and dryer!! Thank you so much Ryan. You're the best!!
Lana Maloney
2/27/2018
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Our experience with Shore Appliance has been especially great from the first time we met, picked out our appliances, delivery, and getting back to us when we had questions. Please thank Bill Wheatly for us. He was always helpful. Allen Tice and his partner came to follow-up on our washing machine . These guys really knew their stuff. They were on time, courtesy, and very knowledegable. We wouldn't hesitate to recommend Shore Appliance to our family and friends.
tim haas
2/25/2018
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The service department could not have been more professional or helpful!
Mary Pat cardoni
2/12/2018
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My experience was very good overall. Shore performed the repair the way I wanted it done and worked with me to schedule the work to my convenience. Office staff was courteous and paid attention to my concerns. The field tech was pleasant, neat and tidy. And my dishwasher works!
Jim Atwood
2/9/2018
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Great family owned business, Quality Appliances and grills for the home and excellent customer service
Jay Wilkins
2/7/2018
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Chad Cantwell is the best to deal with! Love our new washer and dryer and next day delivery was a life saver! Great place to deal with!!!
Carrie Schleupner
1/23/2018
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Excellent experience from knowledgeable sales staff to great delivery. Forget the 'Box stores' buy local!
Paul Chesnik
1/24/2018
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Great experience with Bree and the staff at Shore Appliance. From the time I walked in thru installation, the entire team was professional, and made sure to help me find what I needed. Pricing was competitive, the installation was smooth and we had a great experience overall. I would highly recommend Shore Appliance.
Mike Murphy
11/16/2017
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The experience was out of this world, watching the delivery people work was like watching a well choreograph broadway show. These two gentlemen each had their own areas of responsibility, with one inside taking the old refrigerator apart while the gentleman outside put the new refrigerator together. They took their time and did a thorough job. Extremely professional and would highly recommend Shore Appliance Connection.
Michael Livingston
11/16/2017
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Great service and had our new speed queen washer and dryer delivered and installed the next day. Good communication about delivery timing as well
A Google User
11/15/2017
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Needed a new dishwasher and they sold me what we needed. Installer Joe was a treat to deal with. He sure loves what he does and it shows. I wouldn’t hesitate to get up with Bill if/when we need new appliances.
Troy Sears
11/15/2017
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I had a great experience with Shore Appliance Connection.
Orlena Byrd Williams
11/13/2017
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I have been dealing with Shore Appliance Connection for years. I highly recommend Bill Wheatley as the salesman 'extraordinaire' for all of your appliance needs. I pick up the phone and trust Bill to sell me exactly what I need. Shore Appliance Connection pricing is generally lower than any of the big box stores and/or their competitors. And you can not beat the hometown friendly service.
Lisa Taylor
11/1/2017
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Helpful and knowledgeable. Quick Delivery! Love my Monogram Range. Thanks Ryan!
Maureen Smith
10/20/2017
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Ordered my appliances from here. Bree was awesome. Arrived early... No problems so far.
Lynda Bromley
10/17/2017
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Great pricing, prompt service and great follow up.
Leo Umerley
10/15/2017
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You guys ROCK, thank you so much. The Speed Queen last year and the Frigidaire range today. Great service.
Carol Remsburg
10/13/2017
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Had a very good experience with the sales people. They were knowledgeable and took time to find what I needed. They ordered and then held the oven until the kitchen was ready. We use a local repair-man so I have no idea about service calls.
Susan Norris
10/11/2017
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Everything went well and our new dishwasher was installed earlier in the day than promised. Purchase with Chad was very smooth. We will go back the next time we need an ppliance.
Sherry Neff
10/11/2017
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Very helpfull. Chad took whatever time we needed to help us. Great spot to buy appliances.
Keith Ebersole
10/7/2017
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Called in the morning and they delivered in the afternoon, Very helpful. that you for all you do.. Will shop there always . THANKS
Tim Long
10/6/2017
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Chad Cantwell was wonderful! I had ordered a washer and dryer from Sears and 3 weeks later I still had no appliances. I went to Shore and Chad came to the rescue. He found me the Whirlpool version of the same set - and I had it that week. The 2 men who came to do the installation were careful, pleasant to chat with and offered great service excellence. I was very pleased with my experience.
Shirley Secrest
10/5/2017
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Great customer service, friendly staff and delivery people
Mary Cuffee
10/3/2017
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Installion of dishwasher went very well. Timely arrival and tips for care and using
June Eiselstein
9/26/2017
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We always have an excellent experience with Shore Appliances!
Jackie Eberts
9/7/2017
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Excellent experience. Chad Cantwell was extremely knowledgeable and helpful. We bought a washer and dryer.
Phil Shedaker
8/22/2017
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Very accomdating company, with excellent employees. THe go above and beyond! !
Sandra Massey
8/16/2017
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Dealt with Ryan. Had an EXCELLENT experience and learned quite a bit about dishwashers in the process. They are my "go to" for appliances because they are small business, locally owned and they WILL PRICE MATCH for you!! I've purchased washers (Speed Queen... the ONLY WAY TO GO!!!) and dryers (same... Speed Queen!), dishwasher and next will be fridge, gas stove, etc., etc. Great people WHO WANT TO HELP!!!!
Thom Gulyas
8/12/2017
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Chad was very helpful and knowledgeable. I would highly recommend if you need appliances to go ask for Chad Cantwell. Delivery was spot on and installation went smoothly!!! Will definitely return to Shore appliances next time we need new appliances.
Conrad von Kollmar
8/10/2017
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Shore is easily the best company I've ever dealt with. We just remodeled our kitchen and purchased Monogram refrigerator, cooktop, dishwasher, and ovens. Price was competitive, and installation was wonderful. Issues arose with refrigerator -- not Shore's fault -- and they worked with GE to get a replacement. Owner even got involved and communicated with me directly. Overall, the installation was complex because of the kitchen design and construction -- yet Shore was patient and worked extremely well with contractor. The installers were excellent (especially Joe!) and professional -- true craftsman and perfectionists. The ongoing support and communication have been beyond outstanding, and we continue to be grateful that we were lucky enough to make our purchase from Shore.
John Smeallie
7/24/2017
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Highly satisfied customer! Great and friendly service. Was greeted and shown what we were looking for and they had just the right item! We purchased it on Sat and it was installed this(Mon) morning and our installer was terrific! He was prompt and courteous . We won't shop anywhere else!!
Christine Brooks
7/24/2017
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I was helped immediately and found exactly what I was looking for. It was under budget. Very friendly service and they had it delivered within the hour! I will come here from now on. Highly recommend!
Leigh Ann Ratcliffe
7/21/2017
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Awesome Bill! Great installation. Thank You. Love the Best Range hood and inline blower for my 36" Wolf Range. Originally had front load washer and dryer but didn't work out because of the depth. Bill made it right and I am so happy with the Speed Queen set.
Kevin Maguire
7/13/2017
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All went well with the purchase. I ordered a new refrigerator mine died, so was using a cooler. Ordered it on Wed and it was to arrive on Sat. Well unfortunately it didn't come on the truck, but they were really nice and sent out a small loner refrigerator until mine could come. They delivered it on Tuesday. Very happy.
Brenda L Cox
7/5/2017
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We were very pleased with the price and service that we received. Will definitely being purchasing from them again.
carol hamilton
6/26/2017
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Of course I like the product, or I wouldn't have bought it. What I really want to rave about is the installer who delivered and installed my dishwasher. Joe was outstanding! He was friendly, funny, and extremely efficient. In fact, I've never experienced a workman as efficient as Joe.
Ruth Epstein
6/19/2017
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Excellent....great salesman (Chad Cantwell) and a wonderfulinstalled whos name i dont know...sorry. But he did an excellent joband did it very quickly. The hood is beautiful and we are very pleased.
Robert Gage
6/12/2017
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Great, will buy there again , Man who installed item was great, you are lucky to have him.
Earl Filippelli
6/12/2017
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From sales to delivery to install our experience has been exceptional. Everything is upfront. No hidden costs. You know exactly what you're getting. Delivery was smooth and on time. Installation was outstanding. The two gentlemen who delivered and installed were courteous, professional, knowledgeable and just downright nice people! They took extra care to prevent any damage. We had a similar store when we lived in NJ who also had pride in their sales and service. However, Shore Appliance exceeded them! Thank you for a great experience and you can be assured of our repeat business
Hans Derkinderen
5/27/2017
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Shore Appliance is a great Family own business. Very knowledgeable Sales people and very qualified service techs.
David Neal
5/3/2017
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Great team and detailed service - bought a great range at an unbelievable price, but the installers from that service were not equipped to do the install of a downdraft range. Shore was able to get us installed professionally and quickly. Came to the house prior to the service, which I had requested from the other company. Were able to get things properly set up with their input, and the gentleman and his colleagues who came to the house were on time, and took care in the work. Thank you for the attention to detail!
Rick Day
4/3/2017
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Shore Appliance staff are courteous, the appliances we purchased have lasted a long time. Recently had an 8 year old refrigerator with an issue, they came promptly, diagnosed the problem, quoted me a price, and we have just had it installed. no hidden fees, very professional.
rebecca doss
3/31/2017
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Friendly associates and knowledgable with all my questions.
Matthew Haelig
3/28/2017
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Great service and the delivery team are quick, clean and know what they are doing. Another happy customer. Thanks Shore Appliance.
Carlos Mir
3/24/2017
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Thank you for taking great care of our clients time and again! We appreciate you working with our schedules to deliver great appliances to our clients.
Bay to Beach
3/5/2017
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They had a great selection and were very friendly. They delivered out towards the lewes area. Showed up on time and we're quick installing. Will be back for any other appliances I need.
Jim Eriksen
3/2/2017
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Our repairman Tom was on time, professional,and courteous. Found out what the problem was and ordered the part. Will be coming back to install it.
Bonnie Riley
2/18/2017
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Shore Appliance has better selection than Lowe's or Home Depot, and much better prices. I never thought I could afford a Maytag washer and dryer, but they made it happen. Delivery and setup was professional and quick. I will buy all my appliances from them from now on.
Pamela Webster Ward
2/16/2017
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Very quick service, best price around for the diawasher I wanted, and extremely professional. Very satisfied and will visit them again when I need to purchase my next appliance.
Kimberly Bullock
2/16/2017
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Excellent job. Tommy was probably the best service tech I've ever had in my home. Super friendly, knowledgeable, and helpful. I've always heard great things about Shore Appliances ...
Mike Ringer
2/14/2017
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Great to work with, knowledge and flexibility in delivery schedule was outstanding.
charles buttion
2/10/2017
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We just bought an awesome new Bosch Dishwasher from Shore Appliances. You cannot hear it running when you are standing next to it! The salesman Chad directed me to just what I needed to replace the 12 year old one that was giving us some trouble. The price was very competitive and they were able to get our delivery scheduled way faster than I expected. The technician was great! He installed it and then took the time to train us and answer our all our questions. He then left our kitchen clean and neat as he found it. I'll be shopping there again!
John Dicarlo
2/8/2017
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I worked with Bill and he was very knowledgeable about appliances. He also went the extra mile when we had to exchange our fridge. Highly recommend using Shore Appliance!
William Hamilton
1/28/2017
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A++++ Shore Appliance saw my need, found a product that fit my budget and helped me get it same day. I say A+++. From start to finish Ryan and John went above and beyond to put my needs first. Thanks Shore Appliance Connection!
Lorie Parsons Woroniecki
1/27/2017
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Our salesperson, Brie, was very friendly, courteous and helpful when we were shopping and purchasing our dishwasher. Once we got straight on our installation day, that also went very smoothly. The installation tech, Joe?, was very thorough with the install and also quite friendly.
Dru Vanderwende
1/21/2017
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Great products! Installer named Joey went above and beyond, and very friendly!
Robbie Justis
1/19/2017
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Very prompt and courteous service
rentman2004
1/18/2017
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Shore Appliance was responsive and stayed in touch with me throughout the process, even though I was out of town. Thanks for great service.
Jamie McDonald
1/17/2017
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I have purchased several appliances with Shore Appliance when remodeling our kitchen I spoke with Bree and they had the best prices so we purchased our stove, microwave and dishwasher, the delivery gentlemen were very kind and helpful . I highly recommend shopping with Shore Appliance
Jane Castle
1/6/2017
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We love Shore Appliance! Tommy is the best service guy around! Thank you so much for all of your help!
Rebecca Moore
1/5/2017
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Courteous staff, great deal - scheduled delivery went on without a hitch!
Carolyn McIntyre
1/3/2017
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Could not ask for a better install job. Courteous people who were very careful in what they did to insure everything was just right and no damage.
Russ Colley
12/14/2016
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Bill is always a pleasure to work with. He finds us the best deals and the quickest delivery times!
Wendy Spaziani
12/12/2016
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This was the best shopping experience! bought all of our new appliances for our new home within 8 min. I already had competitors pricing, but they saved me even more money by pricing it out for me anyways! thank you so much Bill Wheatley :)
Brittney Maloney
12/13/2016
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They went above and beyond the call of duty to help me out and I really appreciate everything. I will definitely be buying my appliances here from now on. Thanks Ryan for all your help!!
Ronald Weber II
11/14/2016
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We just started working with Chad at Shore Appliance & Bedding Connection and I am so happy to have such a great company to work with. They have a huge showroom to shop and provide excellent service and great prices
Hunter Creek Homes
11/6/2016
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I had a enjoyable experience with Ryan. He was not pushy. He listened and offered his expert advice based on my wants and needs.
Kimberlie Fraser
10/3/2016
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We've been using Shore Appliance Connection since we bought our appliances from them in 2007. The service is always prompt, courteous and knowledgeable. We would highly recommend them for appliances and service.
Mia McCarthy, Realtor
10/14/2016
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Saturday Afternoon, These wonderful people stopped by our home to deliver us a brand new Kitchen stove. The gentlemen who delivered the stove were awesome. They took their time to make sure they were able to fit, measuring the doors. They removed the old stove very quickly, giving me just enough time to clean behind the old one, before the new one was being pulled into the house. They were in and out very quickly, in the time I was told they would arrive, were very friend
Mark Kelley
6/26/2016
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Ryan did an amazing job with helping me pick out all of my appliances and ordering them, he even had them delivered on time!! I would recommend him to anyone!!!
Blakelyn Harrington
10/7/2015
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The service man was super; my son was interested in how the oven worked so as he replaced the element the service man explained how it all worked. He was kind and professional. The service department was friendly in our phone contacts as well.
Annie Miller
9/28/2015
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After encountering difficulty with another repair organization I contacted Shore Appliance to service my Frigidaire laundry center. The serviceman who arrived was quite experienced and efficient. After quickly diagnosing what was needed, he determined the repair would best be performed back at Shore Appliance. The Shore Appliance Manager gave me the phone number of the Frigidaire customer service department and suggested I call them to see if I could get them to cover the labor to replace a major part that was under warranty. I did so and was pleased to hear that they would indeed cover the cost of labor. As a result, in addition to the effective repair, I was pleasantly surprised with its low cost. This was a very pleasant change compared to dealing with the prior repair organization. Accordingly, based on Shore Appliance’s repair performance and customer cooperation I would definitely recommend them for appliance repair.
A Google User
9/28/2010
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My husband and I built a new home 5 years ago, and after looking all around, found our best value for our money, and fitting the exact needs of our home and entertaining schedule - is Shore Appliances. Bill was our salesman then, and we are DELIGHTED to find that he is still there and helping us with some additions to our already spectacular kitchen. Only once did we have a need for service on a fan, and even though it was form Kitchen Designs, their in-store repair tech came out and fixed it rightaway. We love them. I want to build a new home centered around a kitchen I have planned in my dreams! Mary
A Google User
9/28/2011
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Great service, fixed our range just in time for dinner. Allen took his time and really cared we were operating before the holiday,
A Google User
9/28/2012
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Very nice people and friendly service from the Larmore family for years. Glad they have Donald Johnson now. A great guy as well! I'll be back in the Spring to freshen up a few things!
Scott Beach
2/12/2014
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A dedicated sales staff and unbeatable prices combined with a beautiful showroom equal the only place you need to visit for your appliance needs! #Shoreappliancerocks
Adam Eismeier
5/4/2014
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I truly regret the review I wrote 4 weeks ago. I wish I could retract my previous uncomplimentary review but apparently that cannot be done here. With that said, let me categorically state that Shore Appliance Connection has addressed all of our concerns in a professional, courteous, and satisfactory manner. They went above and beyond what I expected. The merchandise was delivered on time and the 2 deliverymen were careful, competent, and explained how the appliances work. The salesman, Chad, was a pleasure to deal with and took his time in dealing with us in the showroom. Lastly, Gary (the owner of Shore Appliance Connection,) made sure that we were satisfied with our purchase and our dealings with his store. It was an outright pleasure dealing with Shore Appliance Connection and we will certainly patronize their fine establishment in the future. Once again, I apologize for my previous review and recommend without hesitation this fine appliance store.
joseph chaikel
9/28/2015
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recently we purchased a speed queen front load washer from shore appliances. the service was great. the delivery and installation was the best. I would highly recommend Shore Appliances to everyone.
Christie Larmore
10/1/2016
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Great job helping me select the right fridge to fit in our confined space. Prompt and courteous selling service and delivery. Thanks!
DM Daniel
10/21/2016
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Friendly and informative...they always give me good advice....the best price is not always the best deal
Milton Maull
11/3/2016
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You made it so easy and from the time I walked in your store to the day I had my in stalled dishwasher less than three days AMAZING!!!!!!
Madeline Jarrett
11/9/2016
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Great team to work with you on solutions
Donald Pulver
11/10/2016
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Completely positive experience!
Carol Cole
11/16/2016
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We have made our second purchase with Appliance Connection now both an oven and a refrigerator. Very happy with both purchases. Sales to Delivery Installers were very professional. I definitely recommend this store.
Mark Ancell
11/23/2016
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I have a passion about shopping at local small businesses. My refrigerator went kaput last Tues evening. I could have gone to Best Buy, Sears or any other big box retailer that evening but deceided to bring my full contents of freezer and refrigerator to our daughter 's instead. Next morning went to Shore Appliance and ordered a new refrigerator and dishwasher. Same day delivery was booked already so no problem I waited for a Thursday delivery. 2 very courteous young men delivered my refrigerator and stated it would not fit. I was not home but my husband told them "Not to worry, my son in law will deal with it. Long story short, it just had to be leveled. Also, there was no Water Filter in the refrigerator. I surmised I received the Floor Model. I was not told I would be buying the floor model. They did fess up when I called and asked them about it. I would hope that maybe they could reach out to me and waive the $50 delivery fee. I am having my dishwasher installed on Monday Dec. 12, 2016. Let's wait and see. Marie L.
Marie Lydon
12/8/2016
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Staff was on time cordial and knowledgeable. Parts were correctly ordered and installed promptly after receipt of same
Rosemarie Lahiff
12/8/2016
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We have been customers of Shore Appliances for many years and have always been happy with their products and service. This past Thursday my dishwasher broke and had to be replaced. They had one like I wanted on the showroom floor and Bree talked to the service guy, James, I think, maybe and they delivered it on Friday. They are the best. They put the customer first and you don't run across many that care about that. Thank you so much for all you did from sales to service to installation. You are the greatest!
Barbara Cordrey Sullivan
1/22/2017
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Lionel and Allen did a great job when they delivered my new laundry pair. They took the time to make sure that everything was level and that both units worked properly.
Chad Cantwell
1/23/2017
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Very helpful and courteous customer service. Very helpful and informative technical staff. I will be a repeat customer!
Summer Shehan VanZandt
6/20/2017
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When we renovated our kitchen in 2005, we bought Thermador gas stove top, micowave, warming oven, wall oven, and Whirlpool counter depth refrigerator from Shore Appliance Connection. Since then we have had four service calls on the Thermador products which doesn't speak well for Thermador, but Shore Appliance gave us outstanding service and assisted us in getting Thermador to stand behind their products, even after the 1-year warranty had expired. While the Thermador products could and should be more reliable, we are happy with their overall performance, and would probably buy them again for their outstanding features and good looks! The repairs were not major or terribly expensive.
nkr1940
3/10/2008
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GREAT COMPANY TO DEAL WITH. PRODUCTS AND CUSTOMER SERVICE WONDERFUL. DON'T BE FOOLED BY DEPARTMENT STORE SALES. WE WILL BUY ALL OUR APPLIANCE FROM THERE. SUPPORT YOUR LOCAL COMPANIES AND NEIGHBORS.
kimm21801
10/4/2008
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Already a Shore Appliance Connection customer? If we've had the pleasure of you working with you already, we'd appreciate if you would take a moment to look us up on your favorite review site and tell us about your experience with Shore Appliance Connection.
